Services » Managed Network » Device Availability Monitoring

eSoft Business Solutions 24/7 Device Availability Monitoring service monitors your company's network for continuous network uptime and network availability.

eSoft Business Solutions standard procedure is to "ping or poll" Client's router, switch, server, or application every 2 minutes. If there is no response after two consecutive two-minute "ping or poll" cycles, eSoft Business Solutions will deem the service unavailable and will contact Client's designated point of contact by a method elected by the company (i.e. telephone, email, fax or pager). A ticket is immediately created and assigned to a technician. All tickets are kept open until the service resumes availability.

Call us at (+1) 877 77E-SOFT or submit your inquiry over here to discuss how we can work together.

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